Not a great deal! They are a great option if you are meeting the person in real life or want to post it yourself! However, the PDF gift card is also an easy option, especially to email off to someone on the day you would like them to receive it.

Dollar-value vouchers are the perfect gift; they maximise user flexibility by being applicable to all service types and in-store retail and are valid for three years, so plenty of time to redeem them.

Our Multi-passes are designed for individual use rather than gifting. Due to the nature of multipacks, they are restricted to the service type and days allocated at the time of purchase which means that they are more restrictive in their terms of use. They must also be redeemed within 12 months upon purchase, so we always recommend purchasing a dollar-value voucher if it is intended for someone else.

Head to the gift section on the website, choose a value, put in your details (not the recipients unless you want to send it directly to them), and we will send you an order confirmation email as well as a separate gift voucher email with an attached PDF. The PDF will not have the recipient’s name on it but you are welcome to print it off or forward the email at a later date.

Yes! When purchasing in-store, you will address the voucher to the giftee, but the voucher will be purchased under the gifter’s details to ensure we don’t ruin the surprise for the lucky someone when the email receipt is processed. Once you have gifted them the physical copy, we always recommend forwarding the email receipt you received, so that they have that to hand should they lose the physical copy over the 3-year redemption period.

When purchasing online, you have the option of either sending the voucher to yourself (by populating your name and email in the recipient field) or sending it to the giftee upon purchase. If you would prefer to delay sending a gift voucher to the giftee, you can choose to schedule send your voucher at a date that suits you. Just ensure that you populate the correct email details when purchasing for the lucky someone to ensure it lands in their inbox! Typos can really spoil a surprise.

Otherwise, you can send it to yourself and then print off the PDF or forward on the gift voucher email on the date of your choice.

Our vouchers are valid for 3 years, and they must be redeemed during this time. Unfortunately, we are unable to extend gift vouchers under any circumstances and we cannot ensure the immediate availability of specific services. If you have your heart set on a specific service, then please ensure you allow plenty of time to plan your visit to avoid disappointment. If you need some assistance finding a booking, our customer service team are always on hand so please reach out on bookings@sos-senseofself.com.

Our Multi-passes are valid for 12 months and all services must be redeemed within this time.

Our dollar value vouchers can be used across all Sense Of Self services along with our retail space in-store, so nice and flexible. And the vouchers work a bit like a credit - you can use the code as many times as you need up until the value is all used up within the 3-year validity period.

The service-specific vouchers are less flexible and cannot be changed post-purchase. They must be redeemed against the service that has been selected including any restrictions such as days they have been allocated, for example, weekday or weekend bath passes. These vouchers can not be converted to dollar value which means that a bathpass cannot be redeemed on massages or retail so if you are looking for a great gifting option with lots of flexibility, we recommend a dollar-value voucher.

Yes! You can use it until you run out of credit on it. Feel free to give us a call or send us an email if you want to check on the remaining balance!

Due to the nature of gift vouchers and gift giving, vouchers and multipacks are non-refundable.

You can purchase a physical voucher at our reception in-store, anytime during business hours. If you have purchased a voucher online and wish to make it a physical one you can also stop by reception within opening hours and we’ll write one out for you.

Unfortunately, we are not set up to be able to send vouchers by post but you are welcome to post this yourself upon purchasing in-store.

We are unable to offer custom value vouchers but our vouchers come in $25 increments starting at $50 and can be used across all Sense of Self services and in-store retail. Our dollar-value vouchers are designed to give maximum flexibility to the person receiving the gift to choose how they spend their Sense of Self dollars. Our vouchers are also valid for 3 years, which means there is plenty of time for them to be redeemed.

Dollar-value voucher credits cannot be used to purchase other vouchers or Multi-passes and they must be redeemed on services or retail.

You most certainly can! If you are looking to buy multiple vouchers please get in touch with us via workplace wellness form and we will get in touch with you.